- Troubleshoot cisco jabber for windows update#
- Troubleshoot cisco jabber for windows upgrade#
Troubleshoot cisco jabber for windows upgrade#
Version number: 11.8.2 Build number: 50390 Download link: Upgrade rule: UpgradeMandatory: 0
Troubleshoot cisco jabber for windows update#
INFO - *-* HTTP response code 0 for request #28 to ĮRROR - There was an issue performing the call to curl_easy_perform for request #28: HOST_UNREACHABLE_ERROR Working Scenario:ĭEBUG - Received update information.
Jabber client get HTTP response 0 for the request and host unreachable error:.Sending the MSI installer URL directly to the TFTP server and it fails.
Jabber is not transforming the download link for the msi installer:ĭEBUG - Edge policy enforced successfully with transformed Url: for request #28ĭEBUG - Acquired lock (_eas圜urlConnectionMutex)ĭEBUG - Enqueuing event - CallerPluginID=105ĭEBUG - Releasing lock (_eas圜urlConnectionMutex). Version number: 11.8.2 Build number: 50390 Download link: Upgrade rule: UpgradeMandatory: 0 AllowUpdatesOverEdge: 0ĭEBUG - Temporary filename is: C:\Users\SACHIN~1\AppData\Local\Temp\ INFO - Created a new ConnectionFactory 0x099f7ef8.ĭEBUG - Received update information. Version number: 11.8.2 Build number: 50390 Download link: Upgrade rule: UpgradeAvailable: 1 UpgradeMandatory: 0 Upgrade information with the download link:ĭEBUG - Received update information. INFO - The executable path for the client is C:\Program Files\Cisco Systems\Cisco Jabber\CiscoJabber.exe Transformed the autoupdate.xml file URL:ĭEBUG - About to transformRequest with Url ĭEBUG - Acquired scoped lock (visibilityMutex_)ĭEBUG - Transformed Urls: ĭEBUG - Adding 0 deferred events to the service dispatcher. Troubleshoot Log Analysis from the Non-Working Scenario: Whereas, auto-upgrade of 11.6 to 11.8 works fine. However, it fails even though an update window appears. You try to upgrade Jabber client automatically over MRA from 11.7.0 to 11.8.x. Problem: Upgrade Issue over MRA from 11.7.0 to 11.8.x This document describes how to troubleshoot auto-update failure of Jabber Windows over MRA from 11.7(x) to 11.8.
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